Warranty for Redfern USA
Most items supplied by Redfern Enterprises come with a one year warranty. Warranty can differ per item. Here are some of our more popular items and their corresponding warranties.
Eurosteam Next Generation Iron -
This product is warranted for 1 year from date of purchase against defects in materials and/or workmanship when utilized for normal household use. During this period any model 6199, upon inspection by Certified Eurosteam® Service Department, is proved defective it will be repaired or replaced at the discretion of the Certified Technician. The unit shall be returned, by the original purchaser, freight prepaid with proof of purchase date and $19.95 for return shipping/packing charges included. This warranty does not apply to any defect arising from a buyers or users misuse, negligence, failure to follow Eurosteam® instructions, use on current or voltage other than that stamped on the model 6199 or alteration or repair not authorized by Eurosteam®. Repair or disassembly by anyone other than a Certified Eurosteam® Service Technician will void the warranty.
If you believe that your product is defective contact our Customer Services Department at:
4114 North Pecos Road, Unit 102
Las Vegas, Nevada, 89115
1-877-462-5757 ext. 1 (Toll Free)
Veito Heaters -
Redfern Enterprises warrants this product to be free from defects in materials and workmanship for a period of two (2) year from the date of the original purchase, when utilized for normal household use, subject to the following conditions, exclusions and exceptions. Should any defect covered by the terms of the limited warranty be discovered within two (2) year, Redfern Enterprises will repair or replace at the Service Technicians discretion.