Bought the first Shower Head in white at a Home Show more than 10 years ago. We installed it ourselves and it was amazing: never darkened, no leaks at the joints, and a squeeze on the small bladders or nipples and hard mineral build-up pops out.
A year ago, I re-did the primary bathroom in all chrome fixtures and replaced with the white with a chrome shower head. And donated the still working white fixture. I love the love but have had joint suspension issues and were dropping. The joint ultimately needed to be tightened. The product does not, or did not for me, come with directions on remedy. It took forever to locate the company's contact information and send an email. The response also seemed a little delayed. The solution was easy but took me three guys at Home Deport to find the correct $5 tool, which also does not come with the Shower Head. Now that I am well knowledgeable on the remedies, I still love the shower Head; however, the company needs to up their game providing customer information on the front end. And while you're at it throw in the the dawgone screwdriver.
Should I buy another one, it'll be the white one. The chrome is plastic and well just not as nice as the white one.